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Benefit details
Golden Hour
Golden Hour gives you instant access to daily medical care and hospital care
This plan provides cover for day-to-day medical care along with hospital care in the event of an accident, from ambulance transport to a private hospital right through to rehabilitation after you leave hospital.
Nurse & GP chats
Unlimited & instant
Mon-Fri 08:00 – 18:00
Sat 08:00 - 14:00
Nurse visits
3 visits per member each year
At approved private pharmacy clinics including
Clicks and Dis-Chem
You need to wait 1 month from the start of your policy
GP consultations
- Online or in-person
- 2 consults per member each year
At an approved network GP
You need to wait 1 month from the start of your policy
GP in-room procedures
Part of the 2 GP consults each year
For certain procedures
You need to wait 1 month from the start of your policy
Acute & OTC meds
Prescribed by approved doctors and collected at approved pharmacies nationwide, including Clicks, Dis-Chem, Medirite and Alpha Pharm or a dispensing doctor. From a pre-approved medicines list
You need to wait 1 month from the start of your policy
Emergency transport
24-hour unlimited emergency medical transportation through a contracted provider
Accident and Illness
Pre-authorisation needed
Casualty benefit - Accident
24-hour unlimited emergency medical transportation through a contracted provider
Pre-authorisation needed
You need to wait 1 month from the start of your policy
Casualty benefit - Illness
Admission to a private casualty facility
Per policy per year
Pre-authorisation needed
You need to wait 1 month from the start of your policy
In-hospital benefit - Accident
Medical care must be sought within 12 hours & reported within 30 days
Pre-authorisation needed
You need to wait 3 months from the start of your policy
Post-accident rehabilitation
For accidents which led to hospitalisation
Pre-authorisation needed
24/7 telecounselling & advice (EAP)
- Emergency assist
- Credit & debt assist*
- Trauma assist
- Legal assist*
Unlimited
*These benefits are part of the Unu Health proposition
